私隱政策及個人資料收集聲明 Privacy Policy and Personal Information Collection Statement

私隱政策及個人資料收集聲明

簡介

1.1 我們 Fitz Group Limited (下稱「Fitz」) 及 Fitz 的附屬公司對於你的個人資料和私隱非常重視。我們知道你的個人資料是何等重要。我們致力遵守所有適用於保障資料的法律及規則,以保護個人資料。

1.2 本私隱聲明適用於 Fitz 之讀者、顧客,以及由我們以各種方法收集、使用及保存其個人資料的其他人士。

1.3 當閣下登入或使用 Fitz 網站 https://fitz.hk 或其Facebook專頁,即表明閣下已接受本私隱聲明的條款。如閣下不想接受下列條款的約束,請勿使用Fitz網站及立即離開網站。

1.4 本私隱聲明的條款可能會因應我們認為有必要而被不時修正,更新,修訂,改變及修改,最新的版本將於 Fitz 網站上載。Fitz 保留權利可隨時更改及更新 Fitz 網站內容,並有權單方面修改本私隱聲明而不另作通知 (但因應法律規定而須閣下同意之條款除外) 。任何在本條款中提及的「我們」和「我們的」 均是指 Fitz 及我們的隸屬公司而任何在本條款中提及的「閣下」,「你」,「你的」,「你們」和「你們的」均是指 Fitz 及我們的附屬公司之貴客及會員。請仔細閱讀本私隱聲明,以了解我們將如何處理您的個人資料。

1.5 我們需要閣下所提供的個人資料以便我們能向作為顧客的你提供服務,Fitz 不時會為讀者提供任何的其他計畫或優惠或於與我們的合作伙伴合辦之推廣等之用。 如你沒能向我們提供個人資料,Fitz 可能無法向閣下提供我們的產品及服務。

1.6 一經向我們提供你的個人資料,即表示你接受本私隱聲明的條款,並同意我們依照本私隱聲明的規定收集、保留、披露和使用你的個人資料,包括如本私隱聲明指定般轉移你的個人資料到海外。我們只會在嚴格依照本私隱聲明第5段的規定下使用和轉移你的資料作直接促銷用途。

本私隱聲明之語言

本私隱聲明以中文版本為準。

個人資料之收集

3.1 為了能使閣下享受我們不同種類的產品及服務 (包括登記參加我們的任何活動,參與我們的互動式服務,或以任何方式與我們聯絡),你是需要於收集之際向我們提供指定的個人資料。 我們亦可能向閣下索取其他資料如當我們認為其能幫助我們向你提供閣下會感興趣之特定產品及服務。我們可能向你收集的個人資料包括:

  • 閣下之姓名
  • 閣下之電話號碼;
  • 閣下之出生日期;
  • 閣下之電郵地址;
  • 閣下之性別;
  • 有關閣下以往運動成績及健康狀況相關資料

如閣下向我們購物或參加我們所舉辦的項目或活動,除了上述的資料外,我們亦可能向你收集以下的個人資料:

  • 登記會員或電郵通訊時;
  • 登記任何銷售,宣傳或推廣活動或優惠時;
  • 向我們訂購產品或服務或使用我們提供的產品或服務時;
  • 與我們通信時; 或
  • 使用屬於 Fitz 之社交平台 (例如 Facebook) 或在合辦之推廣活動或項目中其他由我們附屬公司或合作伙伴營運之網頁時。

3.2 我們會收集哪些於第3.1段所提及之個人資料的類型將取決於閣下與我們之間的交易性質。我們可能於以下情況收集你的個人資料:

  • 登記會員時;
  • 登記任何銷售,宣傳或推廣活動或優惠時;
  • 向我們訂購產品或服務或使用我們提供的產品或服務時;
  • 與我們通信時; 或
  • 使用屬於 Fitz 之社交平台 (例如 Facebook) 或在合辦之推廣活動或項目中其他由我們附屬公司或合作伙伴營運之網頁時。

3.3 閣下同意是按自己意願向 Fitz 提供你的個人資料。 如閣下未滿18歲,於向我們提供任何你的個人資料前,請事先取得家長或監護人的同意。

個人資料之使用

4.1 閣下同意 Fitz 可以收集,保存及使用所有提供給 Fitz 的個人資料 (包括所有與會員卡之使用的有關資料 (如你是會員時) 作下列用途:

  • 處理閣下的申請;
  • 會員管理系統,或其他任何由我們單獨舉辦或與我們的附屬公司或伙伴合辦的銷售,宣傳,推廣之活動或項目的管理,運作及維修保養;
  • 核實閣下身份;
  • 核實閣下能否參與任何由我們舉辦的銷售,宣傳,推廣活動或項目;
  • 向閣下提供產品及服務之日常運作,包括向你發出銷售,宣傳及推廣物品;
  • 於會員卡上刻上會員名字;
  • 由 Fitz 向閣下發放信息及提供資訊;
  • 於我們任何銷售,宣傳及推廣活動或項目中向閣下提供獎賞,生日推廣,贈券或服務,包括向你發出相關的銷售,宣傳及推廣物品;
  • 與我們的隸屬公司或伙伴合辦銷售,宣傳及推廣項目,包括向你發出相關的銷售,宣傳及推廣物品;
  • 向閣下提供客戶服務和回應你的詢問,回饋及申索;
  • 進行持續市場研究或統計分析以便能改善我們的產品及服務及作銷售,宣傳及推廣用途;
  • 促使向閣下作出優惠;
  • 向閣下提供我們 Fitz 會員計畫中的識辨方法;
  • 按法律要求作出相應披露; 及
  • 遵守本私隱聲明及其他相關法律。

4.2 閣下亦認知,同意及授權我們可把你提供的個人資料保留及存取於 Fitz 之處所, 於一個或多個數據庫內,不論是實物複印本或電子形式,並將你的個人資料提供,披露及傳送 (不論是香港或境外) 予以下人士以實現或執行第4.1段所列出的目的及用途;

  • 向 Fitz 提供行政,電訊,資訊科技系統,付款,印刷或其他與 Fitz 業務運作有關 (包括向閣下提供產品及服務) 的第三方供應者 (包括於合辦推廣活動或項目中我們的伙伴) 及其代理及承辦商;
  • 任何獲授權處理提供 Fitz 會員計畫有關的會員服務的員工或部門,不論該員工或部門是屬於 Fitz 或其隸屬公司;
  • 根據適用法律,行政政策或規則要求 Fitz 必須向其作出披露之任何人士,包括但不限於我們的專業顧問,執法機構,保險公司,政府及監管機構。

宣傳物品

如上述所提到,Fitz 有意使用閣下的姓名,聯絡資料及出生月份及年份以向你發送有關屬於 Fitz 及我們的附屬公司或我們的伙伴間於合辦推廣活動或項目之有關產品及服務的銷售,宣傳及推廣物品, 包括超市商品,電器商品,美容院,健康護理產品,時裝,首飾, 服裝,皮具商品,鞋物,手錶,珠寶,健康護理,髮型,美容及化妝,食物及飲品,娛樂,交通,旅遊及酒店,購物商場,信用卡,通信,銀行,健身中心,書籍和個人護理。 在任何情況下,我們絕不會使用你的個人資料作直接促銷除非我們取得你的同意。Fitz 必須事前取得閣下同意才會進行有關用途。你可透過以下方法隨時選擇拒絕接收相關通信或退出接收相關通信:

  • 根據以下郵遞或電郵方法向我們發出退出信息:

公司: Fitz Group Limited
地址: Level 10, The Wave, 4 Hing Yip Street, Kwun Tong
電郵: [email protected]

個人資料之安全性

6.1 我們將盡一切合理的努力確保我們持有的所有個人資料均被儲存於穩妥及安全的地方,同時只有我們的獲授權員工或獲授權第三者服務上或伙伴才能査閱。

6.2. Fitz 將使用不同的安全技術及程序保護任何個人資料免受任何未經授權的査閱,使用或披露。Fitz 將採取所有必要可行的措施確保任何個人資料不會受到任何第三者的非法截取侵入。可是,閣下必須知道沒有一種系統是不能被侵入並且沒有一種資料於互聯網或其他通信網絡上傳遞時能保證完全穩妥。因此,我們不能保證閣下於網上或其他通信網絡傳遞的資料或我們於網上或其他通信網絡所取得的資料的安全性。

Cookies之使用

7.1 當閣下瀏覽 Fitz 網頁 (如有的話) 時,我們可能使用 Cookies 及類似的技術收集閣下的個人資料。Cookies 是在閣下的硬碟驅動器或瀏覽器上儲存信息的檔案,意味著我們可以識辨你曾登入瀏覽該等網頁。

7.2 閣下可以調整瀏覽器的設定從而拒絕接受 Cookies 但亦可能因此而無法使用或瀏覽該等網頁之全部內容和功能。

第三者網站之登入

為了享受由我們或我們伙伴於合辦推廣活動或項目中提供的產品及服務,閣下有可能不時需要登入第三者之網站。

Fitz 不對此等網頁的內容或資料獲取的做法負責。此等網站的私隱政策可能與 Fitz 的政策不一樣。Fitz 建議閣下在向其提供資料前仔細閱讀並瞭解其私隱處理做法。査閱及更改資料

9.1 閣下有權隨時對我們對你所持的個人資料要求査閱,複印副本,要求更正,或要求我們停止收集,處理和使用你的個人資料,或要求我們刪除對你所持有的個人資料。

9.2 如閣下對本私隱聲明有任何疑問或你希望行使第9.1段的任何權利時,你可透過以下聯絡方法以郵遞或電郵形式作出要求:

公司: Fitz Group Limited
地址: Level 10, The Wave, 4 Hing Yip Street, Kwun Tong
電郵: [email protected]

Privacy Policy and Personal Information Collection Statement

1. Introduction

1.1  Fitz Group Limited (“Fitz”), subsidiary and/or affiliated companies within the Fitz group of companies (the “Affiliates” ) value your personal data and privacy with high regard. We recognize the importance of your privacy. We are committed to complying with the requirements of all pp Ii cable data protection laws and regulations in relation to personal data protection.

1.2 This Privacy Statement is applicable to customers of Fitz, members of the Fitz membership program (the “Fitz Membership Program”) as well as any other persons whose personal data is collected, by whatever means, used and held by us.

1.3 If you are accessing or utilizing the services online through fitz.hk or our social channels (collectively the “Fitz Website” ), it means that you have accepted the terms of this Privacy Statement. If you do not want to be bound by the terms of this Privacy Statement, please do not use any services provided by Fitz Website and leave the Fitz Website immediately.

1.4 The terms of this Privacy Statement may be revised, updated, varied, modified, and amended from time to time as Fitz deem fit and necessary and the most updated version will be available on Fitz Website. Fitz reserves the right to change or modify the contents of the Fitz Website at any time to unilaterally change this Privacy Statement except for those terms where your consent is required by applicable law. Any reference in these terms to “we”, “us” and ‘our” is a reference to Fitz and our Affiliates and any reference in these terms to ‘you” and “your” is a reference to customers and members of the Fitz Membership Program and our Affiliates.

Please read this Privacy Statement carefully to understand how your personal data will be handled by us.

1.5 The personal data supplied by you are required for us to provide services to you as customers as well as the operation of the Fitz Membership Program, any other schemes or privilege(s) which Fitz may from time to time obtain from or arrange with our business partners in joint promotion for the benefit of the members. Failure to supply personal data may result in Fitz being unable to provide you with our products or services (including registering you as member).

1.6 By providing us your personal data, you are accepting the terms of this Privacy Statement and consenting to our collection, retention, disclosure and use of your personal data, including transfer of your personal data overseas, as specified in this Privacy Statement. We will only use and transfer your data for direct marketing purposes strictly in accordance with the conditions as specified in paragraph 5 of this Privacy Statement.

2. Language of this Privacy Statement

This Privacy Statement is also available in the Chinese version. In the event of any discrepancy or inconsistency between the English version and the Chinese version, the English version shall prevail.

3. Collection of Personal Data

3.1 In order for you to enjoy our various products and services (including registering for membership of the Fitz Membership Program, registering to attend any of our activities, events, participating in our interactive services or in any way communicating with us), it is necessary for you to provide us with certain personal data as indicated at the time of collection. We may also ask for other information which helps us to offer your tailored products and services that we think may be of interest to you. The types of personal data we may collect from you include:

(i) your name;
(ii) your telephone number;
(iii) your email address;
(vi) details about your registration on Fitz.

If you make a purchase from us or attend an event or activities organized by us, we may also collect the following information from you in addition to the above, namely:

(i) your credit card information, billing information or transaction record;
(ii) your shipping information for delivery of the products and services to you; and
(iii) survey and activity comments.

3.2 The types of personal data that we collect from you as stated in paragraph 3.1 will depend on the nature of your dealings with us. We may collect your personal data in the following situations:

(i) registration for membership;
(ii) registration for any sales, marketing or promotion activities or benefits;
(iii) purchasing products and services from us or use products or services provided by us;
(iv) communication between us; or
(v) using the social media platform (e.g. Facebook) belonging to us, websites operated by our Affiliates or our business partners in joint promotion activities or events.

3.3 You agree to provide to Fitz your personal data voluntarily. If you are under the age of 18, please obtain the consent of your parent or guardian before providing us with any of your personal data.

4. Use of personal data

4.1 You agree that all the personal data provided to Fitz may be collected, retained and used by Fitz for the following purposes:

(i) processing your application for membership;
(ii) management, operation and maintenance of our membership management system or any programmes run by us alone or jointly with our Affiliates or business partners in any sales, marketing, promotional activities or events;
(iii) verifying your identity;
(iv) verifying your eligibility to join as member of the Fitz Membership Program or participate in any programmes run by us in sales, marketing, promotion activities or events;
(v) daily operation of the products and services provided to you, including sending you sales, marketing and promotional materials;
(iv) by sending our Email address at [email protected]
(vi) communication of news and information by Fitz to you;
(vii) providing you with rewards, birthday promotions, vouchers or services under any of our sales, marketing, promotional activities or events, including sending you such sales, marketing and promotional materials, and event information;
(viii) conducting joint sales, marketing or promotional events with our Affiliates or business partners, including sending you sales, marketing and promotional materials;
(ix) providing you with customer service and responding to your queries, feedback or claim;
(x) performing ongoing market research or statistical analysis in order to improve our products and services and for sales, marketing and promotional purposes;
(xi) facilitating the issues of benefits to you;
(xii) providing you with identification means for our Fitz Membership Program;
(xiii) making such disclosures as required by law; and
(xiv) acting in compliance with this Privacy Statement or other relevant laws.

4.2 You further acknowledge, agree and authorize us that Fitz may retain and store your personal data you provided in the premises of Fitz, in one or more databases of Fitz, in both hard copy and softcopy format, and to provide, disclose and transfer your personal data {whether within Hong Kong or aboard) to the following parties for the purposes as set out in paragraph 4.1 above:

(i) any third-party service providers (including our business partners in joint promotion activities or events), their agents and contractors, who provide administrative, telecommunications, information technology system, payment, printing or other services to Fitz in connection with the operating of its business including providing products and service to you;
(ii) any authorized employees or department of Fitz or its Affiliates which deals with provision of membership services of the Fitz Membership Program;

5. Marketing materials

As noted above, Fitz intends to use your name, contact details and month and year of birth to send you sales, marketing and promotional materials and information regarding our products and services offered by Fitz and/or our Affiliates and/or our business partners in joint promotion activities or events: supermarket goods, electronic goods, beauty salons, health care products, fashion, accessories, clothing, leather goods, shoes, watch, jewellery, health care, hair, beauty and cosmetics, food and beverage, entertainment, transportation, travel and hotels, shopping malls, credit cards, telecommunications, banking, fitness centres, books and personal care. In no circumstance we will use your personal data for direct marketing unless we have received your consent. Fitz must obtain consent from you before doing so. You may choose not to receive such communications or opt out from receiving such communications at any time by the following means:

(i) sending us an opt out message either by post or email and addressed to:

Postal address:
Fitz Group Limited
Level 10 the Wave,
4 Hing Yip Street,
Kwun Tong, Kowloon, Hong Kong

Email address: [email protected]

6. Security of Personal Data

6.1 All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe premises, and accessed only by our authorized employees or authorized third party service providers or business partners.

6.2 Fitz will use various security technologies and procedures to protect any personal data from unauthorized access, use or disclosure. Fitz will take all practical and feasible measures to ensure any personal data collected will not be intercepted by any unauthorized third party. Nevertheless, you should be aware that no system is impenetrable and no information provided over the Internet or any telecommunication networks can be guaranteed to be completely secure. Accordingly, we cannot guarantee the security of any information that you transmit to us or receive from us over the Internet or any telecommunication networks.

7. Use of Cookies

7.1 We may use cookies and similar technologies to collect data about you when you visit the Fitz Wwebsite (if any) operated by Fitz. Cookies are files that store information on your computer hard drive or browser that mean that we can recognize that you have visited such website before.

7.2 You may disallow cookies by adjusting the settings of your browser. However, by disabling cookies you may not be able to access all parts of the website.

8. Links to Third Parties’ Website

You may from time to time have to access third parties’ websites in order to enjoy the goods and services provided by us or our business partners in joint promotion activities or events. Fitz shall not be responsible for the contents on such web pages or how information is collected therefrom. This Privacy Statement of these websites may not be the same as Fitz and you are advised to read and understand their privacy policy before you submit any information to them.

9. Data Access and Correction

9.1 You have the right to, at any time, request access to, make a copy of, and request us to make correction of, or demand the cessation of the continued collection, processing and use, or to delete your personal data held by us.

9.2 If you have any questions regarding this Privacy Statement or if you wish to exercise any of your rights under paragraph 9.1, you may send your request either by post or email and addressed to:

Postal address:
Fitz Group Limited
Level 10 the Wave,
4 Hing Yip Street,
Kwun Tong, Kowloon, Hong Kong

Email address: [email protected]

9.3 We reserve the right to charge you a reasonable fee for complying with your access request as permitted under applicable law.